Shipping
Do you ship internationally?
Due to recent challenges with our shipping partner, we will be pausing all international shipments effective August 1, 2024. Please note: any and all orders placed prior to August 1 will be fulfilled and shipped. Our team is working diligently to fin
When can I expect to receive my package?
ESTIMATED SHIPPING TIMESUnited States: 3-5 business daysCanada: 12-15 business daysPreorders: Please allow 4-5 weeks for delivery. Please note that orders are processed during business hours Monday through Thursday. Any order placed after 2pm on Thur
Where does Michael Malul London ship?
We currently ship to all 50 States in the U.S., Puerto Rico, and Canada. You may experience longer delivery times when shipping to Hawaii, Alaska, Puerto Rico, and remote areas in Canada. We are working on bringing Michael Malul everywhere around the
When will my order ship?
Once we receive your order, we will process it and then ship it to the destination. Orders placed Monday through Thursday before 2pm EST will be processed the same business day or the following. Any order placed after 2pm on Thursday will be processe
I didn't receive my tracking info.
Sorry about that! In a few cases, the carrier takes 1-2 business days to register your shipment status. If you never received tracking information, please reach out to [email protected] with your order number and we will provide you yo
My package is delayed
Once the package leaves our facility and is in the hands of the carrier service (UPS or USPS), it becomes the responsibility of the carrier and the customer. Any issues regarding the delivery, including but not limited to delays, damages, or losses,