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Michael Malul

<p>We&#x2019;re only able to guarantee the authenticity of products purchased on michaelmalul.com at our retail locations, and through authorized partnerships. With this, we are unable to process returns or exchanges or otherwise assist with orders not placed through our website.</p>

We’re only able to guarantee the authenticity of products purchased on michaelmalul.com at our retail locations, and through authorized partnerships. With this, we are unable to process returns or exchanges or otherwise assist with orders not placed

Can you assist with a product I bought from a third-party marketplace?

Products

How can I find out more information about a product?

What skin types are Michael Malul products suitable for?

Is Michael Malul cruelty free?

Is Michael Malul packaging sustainable?

Can I sell the products on my own site?

How can I update my order?

How can I check the status of my order?

Can I use multiple promo codes at checkout?

Can I use a promo code on top another promotion?

Orders

Do you ship internationally?

When can I expect to receive my package?

Where does Michael Malul London ship?

When will my order ship?

I didn't receive my tracking info.

My package is delayed

Shipping

How do I place a return or exchange? What is your return policy?

I can’t find my return slip.

How long does it take to process a return?

What should I do if I receive the wrong product?

How do gift exchanges work?

Returns & Exchanges

Can you assist with a product I bought from a third-party marketplace?Updated 4 months ago