My package is delayedUpdated 4 months ago

Once the package leaves our facility and is in the hands of the carrier service (UPS or USPS), it becomes the responsibility of the carrier and the customer. Any issues regarding the delivery, including but not limited to delays, damages, or losses, must be addressed directly with the respective carrier service. We are not liable for any damages, losses, or delays that occur after the package has been handed over to the carrier. However, we will do our best to assist you in resolving any issues by providing relevant shipment information and documentation.